Pricing Philosophy
At Heart for Hounds, my pricing is honest, fair and reflects the level of care, time, dedication and emotional support I provide to every dog in my home. Allowing me to maintain high welfare standards, invest in ongoing training and ensure that both you and your dog receive the safe, premium experience you deserve.
I limit the number of dogs I care for so each one can receive genuine attention, calm reassurance, enrichment, routine and love. Your dog isn’t simply “staying” here — they will be a part of our home for their stay.
Booking Terms & Cancellation Policy
Booking & Deposit
- Payment in full due seven (7) days in advance of stay
- 50% non-refundable deposit for any Christmas and New Year bookings (payable at time of booking) - balance due seven (7) days before stay
- Last minute bookings are possible if availability - please do message to check
Cancellations
- Cancellation more than 14 days before the stay: no payment due
- Cancellation 7-14 days of stay: 50% of total booking fee is payable
- Cancellation less than 7 days: full stay fee retained
Settling & Suitability
For everyone’s wellbeing, an intro walk, overnight stay and introductions with other dogs due to be in residence, is required before any booking is confirmed.
Dogs must:
- Be friendly and sociable with people and dogs
- Be fully vaccinated (or titre tested), including Kennel Cough, flea and worm treated
- Be fully insured, which includes public liability
- Be house-trained unless otherwise agreed
- Not display aggression or severe distress behaviours
- Be used to the car and like to travel; exploring new spots
What’s Included
- Two daily walks (or can be adapted for your dogs needs, where possible)
- Enrichment & stimulation (fun!)
- Sensory outings
- Calm settling time
- Homemade treats
- Love, reassurance and attentive care
What to Bring
- Your dog’s regular food, treats
- Collar, lead (with an ID tag), harness if used (selection of harnesses available here)
- Own bedding if preferred (selection of dog beds and small crate available here)
- Own toys, comforter item
- Car carrier (pet seatbelt is supplied)
- Poop bags
- Medication if required (for any known medical conditions an additional written consent may be required)
Additional Notes
- Puppies under one year old considered - supplement applies
- Senior dogs welcomed - supplement may apply for a higher level of care/medication needed
- No intact females whilst in-season (unless sole boarder and as discussed)
- No intact (unneutered) dogs over 12 months (unless permitted as sole boarder)
- Not suitable for aggressive or highly reactive dogs
